Tag: Management

  • Using the “Six Limbs” of Facilitation to Make Meetings Work

    Understanding the “six limbs” of facilitation will help you juggle meeting dynamics better.

    What Are the “Six Limbs?”

    A facilitator needs to keep six avenues of awareness open to facilitate effectively. Awareness of the “six limbs” is a kind of hyper-awareness that we don’t tend to need during other parts of our lives. This hyper-awareness underlies all the specific skills (such as summarizing and paraphrasing) that a facilitator uses. Maintaining this heightened awareness is hard work, and is largely what makes facilitation such an art.

    Familiar to anyone who has ever written a term paper, the six avenues of awareness are:

    • Who
    • What
    • When
    • Why
    • How
    • What if…?

    During a meeting, you need to maintain your awareness of:

    Who is talking, who is silent, and who is expressing themselves non-verbally? Who has been heard, and who needs to be heard?

    What is going on, both on the surface and underneath? What are the “vibes?” On another level, what time is it? What needs to happen before the meeting ends?

    When is it time to break? When is it appropriate for you to intervene in the meeting’s process?

    Why do you feel you must intervene?

    How can the group’s work best be accomplished?

    What if… the meeting outcomes are not met this time around? What if a particular person hasn’t yet provided input? What if yelling occurs? What if you decided to take a whole new path to solving the problem?

    Juggling Dynamics

    If using the six limbs sounds challenging, it’s because it is. Facilitation is both an art and a set of skills. Keeping all six tracks of awareness open will help you bridge those two worlds—and make you the best facilitator you can be.

    Guila Muir is the premiere trainer of trainers, facilitators, and presenters on the West Coast of the United States. Since 1994, she has helped thousands of professionals improve their training, facilitation, and presentation skills. Find out how she can help you improve your meetings!

  • The Most Important Tool for Online Meetings

    What’s the REAL secret to effective online meetings? An outcome-based agenda.

    An outcome-based agenda is an action plan. It states “what will have changed” by the end of the meeting. All agenda items should lead toward achieving those changes.

    A Plan, Not a Grocery List

    If you’re thinking that “something changing” seems like a big leap for a 30-minute meeting, consider these outcome stems:

    1. By the end of this meeting, we will have discussed…
    2. By the end of this meeting, we will have brainstormed…
    3. By the end of this meeting, we will have decided…

    Take a look at the differences in complexity of each outcome above. Typically, the more complex, (such as #3), the longer a meeting you will need. *

    If you cannot think of anything that will change, do not hold the meeting. A meeting without an outcome is just a waste of time.

    The Future Perfect Tense

    Note that outcomes use a verb with an “ed” on the end. Using the future perfect tense makes it obvious that you have a clear end in mind.

    Take the time to figure out exactly what is achievable in the time allotted. Then state that using the future perfect form of the verb: “By the end of this meeting, we will have ________ed)…” Magically, by stating your outcome this way, the meeting gains a much better chance at success.

    By using an outcome based agenda, your meetings will become shorter, less painful, and more productive.

    * By the way, the outcome is NOT a pre-determined “solution”. (For example, consider: “By the end of this meeting, you will have come up with the answer I’ve already decided.”) The group must feel ownership for the outcome they achieve.

    Want to improve your facilitation skills? Try our “Leading Stellar Online Meetings” workshop. Contact Guila today.

  • When Leaders Train: How to Avoid the Pitfalls

    by Guila Muir
    info@guilamuir.com

    Why don’t all leaders make great trainers? Perhaps it’s because they believe that training falls outside their (already large) job descriptions. As a result, leaders often strive to “cover the material” in order to get on with business.

    Yet the ability to facilitate learning, not just to cover the material, is an essential leadership skill.

    “Acquitting Oneself” vs. Facilitating Learning
    To acquit means “to release from duty or obligation;” or to get off the hook. Leaders most often acquit themselves by simply covering the material. They do this by lecturing, even though evidence shows that participants forget 50% of a lecture in just 20 minutes.

    For leaders who want to competently facilitate learning, I offer these tips.

    1. Hook your students.

    In the few minutes of class, you must:

    • Excite: Demonstrate your own excitement about, and commitment to, your topic.
    • Involve: Ask a relevant question to get participants’ hands up, refer to a recent critical incident, or deliver an interactive quiz.
    • Inform: State the training’s purpose clearly. Succinctly describe how the participants will benefit from the training.

    2. Make it Active.

    Include small-group work using case studies, skill practice, or other problem-solving exercises. Honor your participants by supporting interaction.

    3. Design a conscious closure.
    Always build in several minutes at the end to test participants’ knowledge and skills. This ensures accountability-both your participants’ and your own.

    Leaders, challenge yourselves to deliver vibrant, compelling learning opportunities. Forget about “acquitting yourself,” and  include great training as part of your job description.

    © Guila Muir.